Tenant Handbook

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  1. Introduction
    1. Welcome
  2. Building Operations
    1. Accounting
    2. Building Hours
    3. Building Management
    4. Campus Holidays
    5. Leasing
    6. Security
    7. Tenant Council
  3. Building Services
    1. Building Signage & Directory
    2. Cleaning
    3. HVAC
    4. Mail Service
    5. Maintenance Requests
    6. Parking
    7. Recycling
  4. Emergency Procedures
    1. Introduction
    2. Active Shooter
    3. Bomb Threat
    4. Criminal Actions
    5. Elevator Malfunction
    6. Emergency Contacts
    7. Evacuation
    8. Fire and/or Hazardous Spill
    9. Fire and Life Safety
    10. H1N1 Influenza Virus
    11. Homeland Security Threats
    12. Medical Emergency
    13. Power Failure
    14. Severe Weather
  5. Shuttle / Public Transportation
  6. Policies and Procedures
    1. Moving Policy
    2. Smoking
    3. Personal Electronics/ Appliances
    4. Service Animal Policies

Welcome

Welcome to the Stieff Silver Building. Transwestern is dedicated to bringing you the highest level of customer service and support. This handbook is meant to provide you with a better understanding of the property including operations, services, policies and procedures. Please feel free to contact the Building Management Office with any questions you might have. We are pleased to have you as a tenant in our building. We are here to serve you. Please feel free to contact us as your needs arise.

Every attempt has been made to provide current and accurate information in this handbook.    If you find that the information on this site is inaccurate – or if you have an idea about how to improve the site – please contact the Property Management Office. Thank you for the opportunity to be of service to you.

Sincerely,

The Management Staff