Tenant Handbook

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  1. Introduction
    1. Welcome
  2. Building Operations
    1. Accounting
    2. Building Hours
    3. Building Management
    4. Campus Holidays
    5. Leasing
    6. Security
    7. Tenant Council
  3. Building Services
    1. Building Signage & Directory
    2. Cleaning
    3. HVAC
    4. Mail Service
    5. Maintenance Requests
    6. Parking
    7. Recycling
  4. Emergency Procedures
    1. Introduction
    2. Active Shooter
    3. Bomb Threat
    4. Criminal Actions
    5. Elevator Malfunction
    6. Emergency Contacts
    7. Evacuation
    8. Fire and/or Hazardous Spill
    9. Fire and Life Safety
    10. H1N1 Influenza Virus
    11. Homeland Security Threats
    12. Medical Emergency
    13. Power Failure
    14. Severe Weather
  5. Shuttle / Public Transportation
  6. Policies and Procedures
    1. Moving Policy
    2. Smoking
    3. Personal Electronics/ Appliances
    4. Service Animal Policies

Mail Service

External Mail

Mail service is provided by the US Postal Service. 

Each tenant is given a separate suite number.  To ensure your suite receives all deliveries accordingly, please be sure incoming mail and packages provide your suite.

Local Post Office:

Hampden/Roland Park Post Office
919 W. 34th Street,  Baltimore, MD 21211
Business Hours
Monday-Friday 8:00am-1:00pm & 3:00pm-5:00pm
Saturday 9:00am-1:00pm
Sunday Closed

Johns Hopkins Internal Mail

Unstamped mail left in the 810 Mail Room is sent to the Mt. Washington location for stamping. All mail going to a location other than Mt. Washington will be picked up according to their schedule.  Please call Johns Hopkins Mail Services for more information at (410)735-6623.

Broadway Transport Services

Broadway is also available to assist with your courier needs. Please check out their website at http://www.broadwaytransport.com/bts/home.aspx or call (41)563-6999 to open up an account today.